Prices shown excl. VAT.
Standard rate VAT is charged.
Please either click a question for the answer or, scroll down the page.
Do you offer Account Facilities?
What Hire Periods are available?
Is a Deposit payable?
Is Value Added Tax included in the prices?
What are the Methods of Payment?
Will I need Proof of Identity?
What are your Opening Hours?
Do you have a Delivery Service?
Is the equipment Reliable?
What about Insurance?
What about Safety?
What is Safe-HIRE?
What is CHAS?
What is ARA?
Are Size Conversions accurate?
What are your Terms and Conditions?
Yes, if you think you will be hiring from us frequently, please
complete one of the following:
and either scan and email, fax, or post back to us. (Note: the
forms open in a new window).
The form must be completed by:
In the case of a SOLE TRADER - The Proprietor
For a PARTNERSHIP - A Partner
For a LTD Co. / PLC - Director or Authorized person
If you have any queries regarding the form please telephone 0118
Most products can be hired by the day or the week.
Definitions are as follows:
* The weekend is a concessionary rate and cannot be combined with
adjacent days e.g. Friday to Sunday is charged as 3 days.
All bookings require a pre authorisation from a credit or debit card. If you use cash or a different card to settle your account, the pre authorisation amount will not be released until several working days after the date of off-hire depending on your bank.
No, VAT will be chargeable at the prevailing rate.
Account Customers - not normally required, but may be requested
if equipment is signed for by somebody who is unknown to us. This
is done to protect you, the account holder, as well as ourselves.
Non-Account Customers - All new customers will have to provide
two forms of ID (One photographic, and one Utility bill with current
address). All bookings require a pre authorisation from a credit
or debit card.
N.B. A Passport is acceptable for personal ID but does not verify
Monday to Thursday: 7:30 am - 5:00 pm
Friday: 7:30 am - 6:30 pm
Saturday & Sunday: Closed.
Weekend rentals can be collected any time on Friday and still qualify
for the weekend rate.
read this .pdf document (updated May 20) for further information
about your dealings with us during the Covid-19 pandemic.
We offer an economical delivery service for hire periods of 24
hours and longer. Due to logistics considerations, it is not normally
available for the 4-hour hire period, although it may be possible
in certain circumstances; please enquire when booking.
Please note that delivery charges are quoted excluding vat.
Prior to each hire all equipment is tested both for electrical
safety and mechanical functionality.
Currently we offer a Damage Waiver on most items. It costs 10%
of the net hire charge and covers you against any accidental damage
to our equipment. We also have Hireguard insurance, which insures
the customer against theft. The cost is 15% of the hired item or
items only for the duration of that Hire.
County Hire Ltd is an Appointed Representative of Jelf Insurance
Brokers Ltd (Reg No. 0837227) who is authorised and regulated by
the Financial Conduct Authority (FCA). HAE Insurance Services and
EHA Insurance Services are trading names of Jelf Insurance Brokers.
We are full members of the Hire
Association of Europe (HAE), and have held their premier Safety
Award continuously since 2002. (See "What is Safe-Hire?"
Inspection / testing - all equipment is inspected and tested, after
each hire, for electrical and mechanical safety. Our safety procedures
are regularly audited by an HAE inspector.
Safety Instruction - A safety instruction leaflet is issued with
Personal Protection Equipment - we stock a comprehensive range
of products including eye protectors, dust masks, gloves, ear defenders,
Safe-Hire is the premier safety and quality accreditation scheme
for the equipment rental industry. It fosters high standards of
safety and customer care in hire and rental businesses.
It assures you that we are a responsible, systematic and committed
organisation providing safe, high quality and environmentally friendly
equipment and service.
The scheme is voluntary, and participating companies go through
a rigorous, annual assessment. If successful in attaining certification,
they are then subjected to unannounced test hires. This ensures
that the standards are maintained.
Local authority health and safety and procurement professionals,
with the support of the Health and Safety Executive, have developed
the Contractor Health and Safety assessment scheme (CHAS). The scheme
is available for use by any public and private sector organizations
to use when short-listing contractors, suppliers and consultants.
ARA stands for American Rental Association. It is the industry
body that represents equipment rental businesses in the USA, and
is roughly equivalent to the Hire Association of Europe. We are
members of ARA so that we can benefit from their vast experience
in the rental industry, can have access to their knowledge bank
and learn their methods of customer service.
Where dual sizes are quoted, some conversions are approximated
to the nearest commonly-used size.
Please see our Our Terms,
which is a .pdf document that opens in a new window.